Reference

Terms That Cover How Your Account Works

These terms set out the rules between you and pick3nc — what we expect from your account activity, how your wallet and payments are handled via PayPal, Venmo, and Play+, and what happens if something goes wrong.

PayPal & Venmo coveredState eligibility appliesAccount wallet rulesPlay+ prepaid termsIdentity verification required
pick3nc Terms That Cover How Your Account Works
TERMS CONTACT

Reach Us About These Terms

Live Chat Start a live chat session from your account dashboard to ask about specific clauses, account restrictions, or wallet holds covered under these terms.
Email Support Send a written query to our support address for documented responses about account closures, verification disputes, or term update notices.
Account Help Center Browse the account help section for plain-language explanations of key term clauses, including how PayPal and Play+ withdrawal holds work.
HOW WE HANDLE THIS

How pick3nc Enforces These Terms

We enforce these terms consistently across all account types. Identity checks, wallet rules, and state eligibility conditions apply to every account equally — there are no carve-outs based on deposit size or payment method.

Identity Verification

We verify your identity before releasing any withdrawal. Government-issued ID is required; your Play+ or PayPal account name must match your registered profile exactly.

Account Security

Each account is tied to a single verified identity. Sharing login credentials or operating multiple accounts violates these terms and may result in wallet suspension.

Data Retention

We retain account records including transaction history for PayPal, Venmo, and Play+ activity in line with applicable US financial recordkeeping requirements.

Term Update Process

When terms change, we post the updated version with a clear effective date. You can request a copy of any prior version by contacting support via live chat or email.

Your Questions on These Terms, Answered

These are the questions we hear most often about our terms. If yours isn't here, live chat connects you directly to our account team.

These terms apply to every registered pick3nc account. They cover your wallet, your payment methods — PayPal, Venmo, Play+ — and your access rights based on your state's laws.

We post updates with an effective date before changes take effect. Continued account use after that date means you accept the update. You may close your account beforehand if you disagree.

If we close your account for a terms breach, your remaining balance is reviewed. Verified funds not linked to a violation are returned to your PayPal or Play+ account after identity confirmation.

Verification confirms the account belongs to you and meets state eligibility conditions. It also ensures your Venmo or PayPal withdrawal goes to the right person without processing delays.

Play+ transactions follow both our terms and the Play+ provider's own card conditions. If there's a conflict, contact our support team so we can clarify which rule governs your specific transaction.

Reach out via live chat or email and our account team will pull the version that was active on the date you specify — usually within one business day.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.