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How pick3nc Handles Your Personal Information

This Privacy Policy explains exactly what data pick3nc collects when you open an account, make a deposit via PayPal or Venmo, or browse the lobby — and how we use, store, and protect it.

Account data protectedPayPal & Venmo coveredCookie controls availableData request rightsState-law dependent access
pick3nc How pick3nc Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

Live Chat Open the chat widget inside your account dashboard to ask a privacy question. Our team can confirm what data we hold and walk you through a deletion or correction request.
Email Support Send a written data request to our support address found in the account help section. Include your registered email so we can verify your identity before acting on the request.
Account Settings Several privacy controls — marketing preferences, cookie consent, and communication opt-outs — are available directly inside your account settings without contacting support at all.
DATA PRACTICES

How We Protect and Manage Your Information

Account Security

Your account is protected with encrypted login credentials and session tokens. Any suspicious login attempt from an unrecognized device triggers a one-time verification step before access is granted.

Cookie Controls

We use functional, analytics, and preference cookies. You can adjust or withdraw your cookie consent at any time through the cookie banner or the privacy section in your account settings.

Payment Data Handling

PayPal, Venmo, and Play+ transactions are processed by PCI-compliant payment partners. We only retain the reference ID and amount — never your wallet password or full payment credential.

Data Retention and Deletion

We retain account and transaction records as required under applicable state law. Once those obligations are met, personal data is deleted or anonymized. Submit a deletion request anytime via support.

Common Questions About Your Privacy Rights

Below are the questions we hear most from players in Charlotte and elsewhere about how their data is handled on pick3nc. If your question isn't here, the live chat team can help directly from your account dashboard.

We collect your name, email, date of birth, and identity documents for verification. Payment references from PayPal, Venmo, or Play+ are logged by our payment processor, not stored on our servers.

We do not sell your data to advertisers. We share information only with payment processors, identity verification providers, and fraud-prevention services strictly needed to operate your account.

Email our support team from your registered address or use the live chat inside your account dashboard. We will verify your identity, then send a summary of the personal data we hold.

Yes. Submit a deletion request via email or live chat. Some records must be kept to meet state legal obligations, but data beyond those requirements will be removed or anonymized promptly.

We use cookies for session management, fraud detection, and analytics. You can adjust or withdraw consent via the cookie banner at any time, or update preferences inside your account settings.

No. PayPal, Venmo, and Play+ transactions are handled by our PCI-compliant payment partners. We only keep the transaction reference ID and amount — never your wallet credentials or card details.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.